RETURNS & EXCHANGES
Need help with a return or exchange?
You can contact us at firstname.lastname@example.org, or call us at (866)545-NOLI.
*Holiday Return Policy: We have extended our return policy to 30 days for the Holiday season.
Returns and exchanges are accepted within 15 days of shipment date.
Garments must be in their original unworn condition with all tags attached.
We cannot take back worn or washed merchandise.
All sale items are final sale and are not eligible for return or exchange.
International orders are not eligible for exchanges.
All face masks and visors are final sale for health and safety purposes.
You can start a return or exchange using our full service portal above. Return shipping is pre-paid for domestic US customers. International customers outside of the US are responsible for return shipping costs. International orders are not eligible for exchanges. Refunds to original form of payment will incur a $9.95 restocking charge. Refunds take 3-5 business days to process, depending on your financial institution.
Returns for store credit and exchanges are free!
Oh no! We're so sorry you received a less than perfect item. Please email us at email@example.com and we'll be happy to help you. Please include your order number, the product that is damaged/defective, and a photo of the defect.